Returns & Exchanges
We want you to be fully satisfied with your crafting supplies, which is why we offer a 30-day return policy for unused and unopened items in their original packaging. If your resin kit or accessories arrive damaged or defective, please contact our support team immediately for a hassle-free replacement.
Initiate Your Return
Contact our customer service team with your order number and the specific items you wish to return to receive your Return Authorization.
Prepare Your Package
Securely pack the unused items in their original product packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Affix the provided shipping label to your package and drop it off at the designated carrier location; please keep your tracking receipt for reference.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing